Custom AI Agents for Google Gemini, Microsoft Copilot & ChatGPT

Custom AI Agents: Built for Your Organisation

Generic AI doesn’t know your business.

Off-the-shelf AI (Microsoft 365, Google Workspace, ChatGPT) is powerful—but generic. We build custom AI agents that learn your processes, connect to your systems, and continuously improve—turning operations into an intelligent, self-optimising engine for growth.

What makes ours different

Trained on your knowledge: policies, SOPs, templates, and historical docs.
Plugged into your stack: Microsoft 365, Google Workspace, OpenAI ChatGPT, your CRM and ERP.
Aligned to your workflows: your terminology, approval paths, and brand voice.
Enterprise-ready: security, privacy, and compliance baked in.

What you get

Fewer manual tasks: automate quoting, emails, scheduling, and follow-ups.
Faster decisions: surface the right context, instantly.
Consistent delivery: on-brand, policy-compliant communication every time.
More time for high-value work: teams focus on customers, not admin.

The impact

Teams typically see 20–40% time saved on routine work, faster cycle times, and lower operating costs—compounding into a clear ROI and a durable competitive edge.

Book your free strategy session to map your AI agent roadmap and unlock measurable wins within weeks.

AI Agents We've Built

We don’t just automate tasks — we elevate performance. Our purpose-built AI agents work seamlessly within Microsoft 365, Google Workspace, and ChatGPT, turning everyday processes into intelligent, self-optimising systems that save time, reduce errors, and drive measurable growth.

With today’s technology, up to 80% of administrative and operational workflows can be automated, enhanced, or intelligently supported by AI agents. That means your people spend less time on repetitive admin — and more time on strategy, creativity, and innovation.

AI Surge delivers measurable commercial value — not just automation. Our clients achieve 30–50% time savings, lower operating costs, and faster decision cycles within weeks. Each AI agent is designed to drive clear business outcomes: higher productivity, improved accuracy, and scalable performance. The result is compounding ROI — where every process optimised by AI strengthens margins, accelerates growth, and gives your organisation a lasting competitive advantage.

Discover how your organisation can evolve — one intelligent agent at a time.

AI Agent Type	Example Tasks	Description	Typical ROI / Business Impact
Executive Admin Agent	Scheduling meetings, booking travel, managing diaries, documenting SOPs	Automates time-consuming admin, calendar updates, and routine correspondence inside Microsoft 365 or Google Workspace.	⏱ Saves 8–12 hours per week per employee on manual coordination.
Customer Support Agent	Responding to emails, live chat, FAQs, customer updates	Manages frontline inquiries, drafts responses, escalates issues, and logs data into CRMs or ticketing tools.	💬 Reduces support costs by 40–60% while improving response times.
Sales Engagement Agent	Creating proposals, lead follow-ups, quote generation, CRM updates	Streamlines sales communication and automates follow-up workflows integrated with HubSpot or Dynamics.	💰 Increases lead conversion by 20–35% through faster, consistent outreach.
Project Tracker Agent	Tracking deadlines, assigning tasks, summarising updates	Integrates with Planner, Asana, or Trello to automate reporting and reminders for teams.	📈 Improves on-time project delivery by 25% and reduces admin workload.
Website Optimisation Agent	Updating content, checking SEO, analysing performance metrics	Uses AI to audit, optimise, and report on web health across platforms like WordPress and Wix.	🌐 Boosts organic traffic by 15–30% through ongoing optimisation.
CRM Data Agent	Cleaning contacts, updating leads, syncing customer info	Ensures CRM accuracy and automates lead nurturing with real-time notifications.	⚙️ Cuts data maintenance time by 70% and increases sales accuracy.
Ecommerce Product Agent	Uploading products, writing descriptions, tracking inventory	Automates product listings, pricing updates, and analytics across Shopify, WooCommerce, or Amazon.	🛒 Reduces content production time by 60% and increases listing accuracy.
Email Marketing Agent	Writing campaigns, scheduling sends, analysing engagement	Creates branded campaigns, manages lists, and interprets performance results.	📬 Increases open rates by 25% and reduces campaign prep time by 70%.
Content Creation Agent	Researching topics, writing blogs, repurposing assets	Generates SEO-optimised, on-brand content across websites, blogs, and newsletters.	✍️ Cuts content creation time by 50–80% while maintaining tone consistency.
Podcast Production Agent	Guest outreach, writing show notes, uploading episodes	Automates scheduling, transcription, and post-production workflows.	🎙 Reduces admin time by 75% per episode and shortens release cycles.
Video Content Agent	Script writing, editing coordination, performance analysis	Generates scripts, manages uploads, and tracks engagement metrics.	🎥 Boosts content output by 2–3x without increasing headcount.
Design Assistant Agent	Creating posts, infographics, templates	Suggests layouts, generates visuals, and aligns with brand identity using Canva or Adobe Express.	🎨 Reduces design turnaround time by 60% and improves brand consistency.
Social Media Agent	Scheduling posts, monitoring engagement, replying to comments	Automates publishing and analytics across LinkedIn, Meta, and X (Twitter).	📊 Increases posting consistency and engagement by up to 40%.
Partnership Outreach Agent	Prospecting partners, sending outreach messages	Researches, drafts outreach emails, and manages follow-ups with CRM integration.	🤝 Reduces manual outreach time by 50% and increases conversion.
Finance Operations Agent	Tracking expenses, processing invoices, reconciling data	Manages expenses and automates report generation securely.	💵 Reduces accounting admin by 60% and shortens month-end close cycles.
HR Recruitment Agent	Writing job ads, screening applicants, onboarding	Automates job posting, interview scheduling, and candidate communication.	👥 Speeds up hiring by 30–50% and improves candidate experience.
Research Insights Agent	Market research, competitor analysis, industry reports	Aggregates and summarises large data sets into actionable insights.	🔍 Cuts research time by 70% and increases decision-making speed.
AI Email Assistant	Drafting internal/external emails, sending reminders	Automates standard communication across departments while maintaining tone.	📧 Reduces communication time by 40% and improves consistency.
Data Analysis Agent	Compiling reports, identifying trends, forecasting	Uses AI models to analyse performance data and generate visual insights.	📈 Accelerates data analysis by 5x and enhances decision accuracy.
Legal & Compliance Agent	Reviewing contracts, summarising policies, monitoring changes	Automates compliance document updates and identifies legal risks.	⚖️ Reduces compliance workload by 60% and minimises legal exposure.
Education & Training Agent	Lesson planning, student feedback, course content creation	Supports teachers and trainers by automating prep work and resources.	🎓 Saves 6–10 hours per week per educator and enhances learning outcomes.
Cybersecurity Monitoring Agent	Flagging anomalies, reviewing access logs, sending alerts	Monitors digital activity and reports potential risks in real time.	🔒 Detects issues faster, improving incident response time by 50%.
Knowledge Base Agent	Organising SOPs, policies, and FAQs for internal teams	Acts as an internal knowledge assistant accessible via chat or search.	📚 Cuts information search time by 80% and improves staff onboarding.
Procurement & Vendor Agent	Managing supplier data, tracking orders, comparing quotes	Automates procurement tasks and vendor communications.	🏗 Reduces procurement cycle time by 40% and increases cost efficiency.

Our Proven AI Agent Roadmap

We take you from strategy to success with a proven, end-to-end AI agent development process. Starting with a deep dive into your workflows, we identify high-impact opportunities and design a tailored AI roadmap covering platform choice, knowledge sources, integrations, and compliance. We then build, train, and embed your agent into your existing tools, rigorously test and optimise it, launch with hands-on team enablement, and provide ongoing support to ensure it evolves and continues delivering measurable time, cost, and efficiency gains.

Step 1 – Discovery & AI Strategy - Partner with your team to explore current workflows, challenges, and goals, identifying high-impact opportunities where AI can save time, reduce errors, and support better decision-making.
Step 2 – AI Agent Design - Co-create a tailored AI strategy that selects the right platform (Microsoft Copilot, Google Gemini, or ChatGPT), defines knowledge sources, maps workflow integrations, and aligns with your governance and compliance needs.
Step 3 – Build & Integration - Collaboratively develop and train your AI agent on your data, embedding it seamlessly into your existing tools and ensuring it reflects your processes and language.
Step 4 – Testing & Optimisation - Pilot the agent with real users, gather feedback together, and refine prompts, workflows, and outputs to maximise value and usability.
Step 5 – Launch & Team Enablement - Deliver launch support and hands-on training, equipping your team with best-practice prompting, workflow tips, and confidence to make AI part of daily work.
Step 6 – Ongoing Support & Evolution - Continue working alongside you to monitor usage, measure ROI, and evolve the agent with new capabilities as your business grows.

Why Work With Us

We bring deep expertise across Microsoft Copilot, Google Gemini, and OpenAI ChatGPT, delivering end-to-end AI solutions from strategy through to build, training, and optimisation. Every agent we create is tailored to your workflows, trained on your data, and built with a security-first approach that meets your compliance and governance requirements. Our focus is on rapid, measurable ROI — delivering features that streamline operations, boost efficiency, and fit seamlessly into the way your business works.

✅ Multi-platform expertise – Deep experience with Microsoft Copilot, Google Gemini, and OpenAI ChatGPT.

✅ End-to-end delivery – From AI strategy to build, training, and optimisation.

✅ Security-first approach – All builds align with your compliance, privacy, and governance policies.

✅ ROI-focused builds – We prioritise features that deliver measurable efficiency gains quickly.

✅ Custom for your business – No generic answers — everything is trained on your data and way of working.

Ready to Build Your AI Agent and transform the way you work?

We work with you to design a tailored AI roadmap that transforms the way your business operates. Our approach ensures AI is seamlessly integrated into your daily tools, automates time-consuming tasks, and enhances decision-making with faster, more accurate insights. Within weeks, you’ll see measurable efficiency gains that free your team to focus on high-value work and strategic priorities. We create an AI roadmap for your business that:

Integrates AI into your daily tools
Automates repetitive processes
Improves decision-making speed and accuracy
Delivers measurable efficiency gains within weeks

Custom AI Agents for OpenAI ChatGPT, Microsoft Copilot & Google Gemini.

Platforms We Build On

Microsoft Copilot – AI for Microsoft 365

Google Gemini – AI for Google Workspace

OpenAI ChatGPT – Fully Flexible, API-Driven AI

AI Agents We've Built

Our Proven AI Agent Roadmap

Why Work With Us

Ready to Build Your AI Agent and transform the way you work?